I can see the Touch Display screen but it will not respond

Check to see if the protective film has been removed from the Touch Display screen. The Touch Display screen will not respond to touch if it is dirty. Wipe the touch display with the provided micro-fiber cloth. If the Touch Display is clean and will not respond, reboot the machine using the following steps:


  1. Turn the Power off
  2. Remove the battery from the machine
  3. Wait for 30 seconds with the battery removed
  4. Insert the battery
  5. Turn the Power on


Download a copy of the Frequently Asked Questions