I cannot charge / fully charge the Battery

If you have multiple Batteries, check to see if other Batteries can be charged. If other Batteries can be charged, there is an issue with the Original Battery. If other Batteries can’t be charged using the same Charger, try changing the Outlet and the Charging Slot to determine whether it is an issue with the specific Charging Slot, the entire charger, or the outlet. If you have a defective Charger or Battery, contact Whiz Customer Support.



Download a copy of the Frequently Asked Questions