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Whiz is not detecting steps

Whiz comes with cliff sensors to ensure it can operate safely around cliffs or steps. If Whiz is not detecting a cliff or ledge, lay the machine down slowly and clean the cliff sensor with a microfiber cloth. If this issue persists, reboot the machine using the following steps:

 

  1. Turn the Power off
  2. Remove the Battery from the machine
  3. Wait for 30 seconds with the Battery removed
  4. Insert the Battery
  5. Turn the Power on

 

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