Assist – An instance at which human intervention is required in order for Whiz to continue autonomous operation.
Assist Times (Location) – Average Assist Time-to-Resolve (TTR) at this location over the last 30 days, indicating the average time an assist took to be resolved from the time it was escalated for the location over the last 30 days. This value is calculated and updated once per day.
Autonomous, Coverage (Reporting) – Total square footage covered by Whiz while running autonomously, or on its own without human aid, calculated by multiplying the length of the run by width of the machine’s footprint. This number may not be reported if there is poor signal strength. It takes time to upload and will be faster with better network speed. The coverage total should be available even for autonomous runs that are cancelled.
AVG Location TTR - Average time for assists to be resolved at one particular location, over the last rolling 30 days.
AVG Route TTR - Average time for assists to be resolved on one particular route over the last rolling 30 days .
Calculated Coverage - Automated estimate of the total mapped coverage at a location in square feet, based on the sum of all mapped/trained routes on all Whiz robots. This is calculated by the total mapped coverage multiplied by the run days per week (if looking at a weekly calculated coverage).
Calculated Runtime - Automated estimate of the time in hours (per day) that all routes will run at a location, calculated by dividing the target coverage in square feet by the average coverage speed of Whiz, which is constant at 5,390 square feet/hour.
Carpeted Area - Total carpeted floor, in square feet.
Carpeted Area % - Total carpeted floor as a percentage of the total area.
Coverage Utilization – Actual coverage divided by target coverage, in %.
Fleet (Robots) – The entire group of robots deployed to your location.
Fleet (Users) - SBRA staff in charge of maintaining customer information. Fleet users will activate robots on the JP portal, create customers and locations on the US portal, and more. Fleet users do not need to be assigned to a customer in order to see them.
Footprint (Reporting) - The footprint of the robot is the width that it cleans. The footprint of the robot is a few inches larger than the robot itself.
HLC - Home Location Code.
Hourly Wage (Location) – Average hourly wage paid to cleaning staff at the location. Only USD is supported at this time.
Labels – Enable custom grouping based on customer centered needs. Example labels include assigning robots to specific staff (i.e. staff member name) or floor of a building (i.e. Floor 1), simply calling them out by their RIN (Robot Identification Number) etc. and a value (i.e. Bob, Robot 1, 30, etc). A robot can have a maximum of four labels assigned to it, and each label should have multiple values assigned to it (i.e. floor: 1, floor: 5, floor: 10, etc)
RIN (Robots) - Robot Identification Number. This is a 16-digit number used to uniquely identify a Whiz robot. The RIN is located inside the removable bag panel.
ROI - Return on Investment.
Runtime Utilization - Actual runtime divided by target runtime, in %.
Slot – Space within the robot’s software to which a route was saved.
Target Coverage - Estimate of the addressable carpeted floor to be vacuumed by Whiz, in square feet.
Target Coverage % - Estimate of the addressable carpeted floor to be vacuumed by Whiz, as a percentage of the carpeted area.
Target Runtime - Estimate of the time per day that all routes will run at a location, in hours.
Training, Coverage (Reporting) - Total square footage covered by Whiz while in training mode, or being guided by a human to program a route, calculated by multiplying the length of the run by width of the machine’s footprint. This number may not be reported if there is poor signal strength. It takes time to upload and will be faster with better network speed. The coverage total should be available even for autonomous runs that are cancelled.
TTR - Time to Resolve
Unassigned - This will appear anytime the portal has collected data for the robot, but it was not assigned to a specific location.